Operations Supervisor

Description

Monday - Friday 8:00 AM - 5:00 PM
Will need to travel to Halethorpe location a few times per month
Join MedSpeed and help deliver health!

Join MedSpeed and Help Deliver Health!

We’re a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you’re passionate, driven, and ready to make a real impact, we want to hear from you.

Our Commitment to You

This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future. The salary for this role ranges from $60,000 to $65,000, depending on factors like experience, skills, and location. A discretionary bonus is also available.

Skills for Success

• Bachelor’s degree preferred in Business, Operations, Supply Chain Management or related field
• 1-3 years of progressive business experience preferred
• Successful experience applying quality management principles
• Strong project management skills
• Excellent written and oral communication, strong interpersonal skills
• Strong customer relation skills, demonstrated ability to interact with key decision makers
• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
• Collaborative work style, able to work well within and across departments
• Result & action oriented with a sense of urgency
• Rational thinker with the ability to excel in stressful situations
• Demonstrated leadership ability
• Strong computer skills, Microsoft Office Suite proficiency

How you Will Contribute

Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
Ensure accuracy and ongoing system maintenance of route, client and variable stop data
Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
Assist operations team with projects to improve operational efficiency and service quality
All other job-related duties as assigned
Work to promote MedSpeed team culture

Responsibilities

Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
Ensure accuracy and ongoing system maintenance of route, client and variable stop data
Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
Assist operations team with projects to improve operational efficiency and service quality
All other job-related duties as assigned

Requirements

None specified

Qualifications

None specified

Benefits

Medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future. The salary for this role ranges from $60,000 to $65,000, depending on factors like experience, skills, and location. A discretionary bonus is also available.

Schedule

Monday - Friday 8:00 AM - 5:00 PM

Pay

The salary for this role ranges from $60,000 to $65,000, depending on factors like experience, skills, and location. A discretionary bonus is also available.