Operations Supervisor

Overview

GFL Environmental is one of North America’s leading waste management companies, dedicated to providing sustainable solutions that enhance communities. Joining GFL means more than just a job; it's an opportunity to grow professionally, build relationships, and contribute positively every day.

Key Responsibilities

• Recruit, interview, hire, train, and discipline all product line personnel.
• Address complaints and resolve problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs, and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
• Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers, and pick-ups of special and missed stops.
• Resolve customer complaints and issues.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity into operating system on a daily basis.
• Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager.
• Promote an effective safety program that seeks to prevent accidents, avoid injuries, and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Schedule, plan, and conduct safety meetings (monthly).
• Ensure proper supply and usage of all safety equipment.

Requirements

• A high school diploma or general education degree (GED) is required.
• An associates or bachelor’s degree is preferred.
• Prior experience in the waste industry or transportation industry, and/or experience driving trucks, is preferred.
• At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver is required.

Benefits

• 15 days of paid time off.
• Medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

Pay

N/A

Schedule

N/A