Operations Supervisor

About the role

Fanatics, Inc. is seeking an energetic and motivated Warehouse Supervisor to join our Fulfillment team in Frazeysburg, OH. This role oversees daily operations, ensuring safety, quality, productivity, and accuracy. Key responsibilities include supervising teams, improving processes, and driving growth.

Responsibilities

• Supervise all areas of the department in line with business and building KPIs.
• Maintain departmental standards for productivity, reliability, and accuracy, including process improvements.
• Review, prioritize, and organize operational activities during shifts.
• Complete required administrative tasks, such as preparing reports and correspondence.
• Manage personnel issues including vacation approvals, timecard approvals, overtime, hiring, training, and corrective action.
• Enforce safety programs, conduct required safety training, and ensure compliance with safety guidelines.
• Train, motivate, coach, reward, and discipline team members through performance management.
• Directly supervise up to 200 employees within the distribution center.

Requirements

• Experience managing teams of 30 or more.
• Proficient in Microsoft Office applications.
• Knowledge of Warehouse Management Systems and Oracle.
• Experience presenting in various environments, including business meetings, standups, and town halls.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies.
• Bachelor’s Degree or 1-3 years of relevant experience within the company preferred.
• Experience in manufacturing, distribution, or call centers.
• Proven ability to coach employees on productivity and career pathing.
• Strong written and verbal communication skills.
• Demonstrated ability to influence peers and leaders across an organization.
• Previous experience as an Epic Area Lead is recommended.

Physical Demands

• Regularly required to talk or hear; frequently required to stand, walk, use hands to handle or feel, and reach with arms.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• Must frequently lift and move objects up to 50 pounds and occasionally up to 75 pounds.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Preferred

• Experience in warehouse management systems (WMS).
• 3-5 years’ experience in leadership role.

Other Duties

• This job description reflects the primary responsibilities and requirements of the role. It is not exhaustive and may evolve to meet business needs.
• Applicants should be prepared to perform additional duties as assigned.
• Minimal travel anticipated 0-5%.