Operations Supervisor

Responsibilities

• Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.
• Provides staff leadership by promoting and ensuring safe, efficient and effective operations.
• Makes sure all employees have the skills and abilities to perform their jobs.
• Ensures all employees meet the company's expectations and gives feedback if they don't.
• Checks that everyone follows the rules and policies set by the company.
• Works with school districts to make sure everything runs smoothly.
• Reports important information about customers and employees in a timely way.
• Manages how much time employees spend at work and makes sure budgets are met.
• Looks at how vehicles are used and makes sure they're being used efficiently.
• Shows good behavior and tells supervisors about any problems they see.
• Manages the day-to-day operations of the customer service center.

Requirements

• A high school diploma or equivalent.
• Some college education preferred.
• At least 5 years of work experience, with 3 years in ground transportation industry preferred.
• Supervisory experience preferred, especially experience supervising/training a driver workforce.
• Strong knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and transportation-related software.
• Good leadership and interpersonal skills.
• Strong organizational and group presentation skills.
• Excellent multi-tasking and time management skills.
• A valid Commercial Driver’s License with appropriate endorsements.
• Bilingual abilities are a plus.

Qualifications

High School diploma or equivalent. Some college preferred. 5+ years’ work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience. College education can be substituted for up to 2 years required work experience. Supervisory experience preferred; specifically experience supervising/training a driver workforce. Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software. Strong leadership skills and interpersonal skills. Strong organizational and group presentation skills. Well-developed multi-tasking and time management skills. Possess a valid Commercial Driver’s License with appropriate endorsements. Bi-lingual abilities a plus.

Benefits

• Medical, dental, vision, basic life insurance coverage.
• Holiday pay.
• PTO accrual.
• Retirement savings plan.

Pay

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.