Operations Supervisor

Responsibilities

• Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.
• Provides staff leadership by promoting and ensuring safe, efficient and effective operations.
• Makes sure all employees have the necessary skills and abilities to do their jobs.
• Manages performance expectations, coaches, and counsels employees to meet operational goals; administers discipline as needed.
• Makes sure the company follows all rules and regulations.
• Attends meetings with school districts and acts professionally.
• Submits reports and documents customer or employee complaints.
• Knows the contracts and requirements for each customer center.
• Collects and audits employees' time sheets.
• Reviews daily exceptions and approves expenditures.
• Ensures efficient use of vehicles.
• Exhibits high ethical standards and shares concerns about inappropriate behavior.
• Manages vehicle routing.

Qualifications

• High school diploma or equivalent.
• Some college preferred.
• 5+ years’ work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience.
• College education can be substituted for up to 2 years required work experience.
• Supervisory experience preferred; specifically experience supervising/training a driver workforce.
• Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software.
• Strong leadership and interpersonal skills.
• Good organizational and group presentation skills.
• Excellent multi-tasking and time management skills.
• Valid Commercial Driver’s License with appropriate endorsements.
• Bi-lingual abilities a plus.