Operations Supervisor

About the role

Ambulnz by DocGo is a leading provider of innovative healthcare services including mobile health services, remote patient monitoring, and ambulance services. Our mission is to deliver high-quality, affordable care to patients wherever they are.

Responsibilities

• Provide exceptional customer service to both internal and external customers
• Serve as a role model for professionalism in both appearance and demeanor
• Promote and maintain a culture of trust and teamwork with the entire operational team
• Serve as a point of contact for members of the operational team
• Possess a thorough understanding of the service area, current services, and contracted facilities
• Serve as a liaison between the field operations and the Communication Center
• Mentor employees, conduct performance evaluations when applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results
• Provide daily oversight for Operations
• Collaborate effectively with management, Communication Center, and Fleet Department to ensure efficient daily operations
• Demonstrate a high degree of familiarity with local, regional, and state regulations that pertain to EMS
• Perform all other related duties as assigned

Qualifications

• EMT/Paramedic Required (Minimum 1 year experience in field operations)
• 1+ years experience working in a healthcare role
• Valid Driver’s license (minimum of 2 years) with an acceptable driving record
• Bachelor’s Degree preferred
• Proficiency in Microsoft Word and Excel
• Experience working in the healthcare industry