Operations Supervisor

Responsibilities

• Plan, schedule, coordinate and implement methods and procedures for efficient and economical routing and movement of customers' freight.
• Compile production and service records and measure conformance to standards.
• Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations.
• Review logs and reports and confer with shift personnel to ascertain pertinent scheduling, production and administrative support requirements.
• Perform and assist with billing, rating, manifesting and analysis of freight weight and size.
• Maintain excellent communication with external and internal customers.
• Aid in the training, development, and evaluation of production and/or clerical personnel performance and recommend or initiate documentation.
• Recruit, qualify, interview, hire, train, and develop Service Center personnel.
• Affirm that Service Center premises are protected and maintained.
• Assist in the investigation, reporting, and initiation of corrective actions for accidents, job-related injuries, employee discrepancies.
• Understand and apply company safety practices including DOT, EPA, ICC, and OSHA rules and regulations.
• Facilitate information meetings with Service Center team members.
• Handle special assignments as directed.

Qualifications

• Knowledge of the LTL/Transportation Industry.
• Experience managing Drivers and Dockworkers.
• Knowledge of the surrounding geographical area to the Service Center.
• Likely to be legally eligible to work in the United States.
• Must be at least 18 years of age.
• Fluent in English.

Benefits

• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days.
• 401(k) plan, Company Match.

Physical Demands

• The ability to perform a combination of administrative and operational duties in an office and dock environment.
• Standing and walking for extended periods.
• Pushing or pulling equipment.
• Operating material-handling equipment.
• Occasionally assisting with physical dock tasks such as handling freight and related materials.