Operations Supervisor

About the role

The Operations Supervisor is a member of the interdisciplinary treatment team in Crisis, Inpatient and/or Transition Point programs. They coordinate with the RN Supervisor, Behavioral Health Clinician (BHC), Patient Care Technician (PCT), Registered Nurse (RN), and Behavioral Health Medical Practitioner (BHMP) to ensure a safe environment and quality care is provided to all presenting for services at their assigned program.

Responsibilities

• Oversee and guide the intake and discharge process for Patient Care Technicians.
• Support Peer Support Specialists and Behavioral Health Clinicians to enhance patient throughput.

Requirements

• Highschool Diploma required.
• Associate’s degree in a field related to Business or Health Care is preferred.
• 1 or more years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations required.
• 1 or more years leadership and/or supervisory experience preferred.

Qualifications

• Must be able to pass a background check.
• Must have a valid Arizona driver's license and reliable transportation.

Skills

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks simultaneously.
• Experience with crisis intervention and de-escalation techniques.

Benefits

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment.
• Generous PTO accrual.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Incentives.

Pay

CBI offers a competitive salary commensurate with experience.

Schedule

Hours vary based on the program and location.