Operations Supervisor

About the role

As a Plant Operations Supervisor (2nd Shift), you will play a key role on the Livonia leadership team, partnering with the Plant Manager to drive overall plant performance and deliver exceptional results in safety, service, quality, and cost. This role leads a team of approximately 40 employees—including forklift drivers, production associates, clerks, and technicians—while fostering a strong safety culture, ensuring compliance, and maintaining a visible, hands-on presence on the production floor. The ideal candidate is a proactive, positive leader who communicates effectively, drives accountability, and supports team development to enhance performance and morale.

Responsibilities

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end-to-end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.
• Supervise the work of all production employees—oversee production and shipping schedules based on availability of raw and finished goods.
• Support plant administration to ensure compliance with established policies.
• Responsible, in consultation with the Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.
• Support cost control initiatives and process control within the Plant.
• Review operations activities, including local transportation activities, to maintain compliance with all Federal, State, and local laws (OSHA, DOL, DOJ, EPA, FD).
• Drive Safety improvements (Zero Harm) across the Plant.
• Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS.

Requirements

• Prior experience in a plant supervisory role in an engineering or manufacturing environment.
• Familiarity with private fleet management/transportation is helpful.
• Strong customer focus orientation.
• Strong people management capability including non-exempt production workforce.
• Demonstrated success in delivering strong employee relations.
• Demonstrated ability to work cross-functionally.
• Experience managing safety performance and programs.
• Understanding of supply chain practices and metrics and data analysis.
• Familiarity with Lean Thinking concepts and practices.

Skills

• Ability to build effective teams.
• Problem solving and critical thinking skills.
• Coaching and conflict management skills.
• Excellent communication skills.
• Project management skills.
• Computer skills.
• Ability to delegate effectively.
• Adaptability and change management.
• Data analysis and data-driven decision making.
• Emotional intelligence and inclusive leadership.
• Innovation and strategic thinking.
• Mentoring and motivating teams.
• Prioritization and scheduling.
• Stakeholder engagement.

Schedule

2nd shift production hours: 3pm - 11:30pm (expected attendance for 2:30pm leadership meetings).

Pay

The salary range for this position is $61,680 to $80,000.

Benefits

• Competitive pay with shift differential.
• Benefits starting on day 1.
• 401K with company match (up to 4%).
• Free company-paid vision, short-term disability, and life insurance.
• Free company-provided PPE and safety equipment.
• Tuition reimbursement.
• Parental leave.
• Childcare assistance.
• Profit sharing.