Operations Supervisor

Why Join Us

Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build, and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments, and militaries. We have set the highest standards by putting our people at the heart of everything we do, and we define excellence together. Working at Bombardier means operating at the highest level every day. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. We empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retail savings plan
• Employee Assistance Program
• Tele Health Program

What are Your Contributions to the Team?

• Safeguard and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping, and lean manufacturing.
• Ensure regular safety/security audits are conducted and discrepancies are addressed.
• Manage and approve employee schedules and leave.
• Coordinate unscheduled aircraft maintenance and work performed at a location other than the repair station’s fixed location.
• Submit requests for engineering support (RED's, RFE's, SRPSA's, and installs) in direct support of operations for all product lines.
• Act on behalf of the Customer Project Manager during absence.
• Support UMT, including coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administer team-related policies and procedures.
• Manage time keeping system to ensure employee hours are accurate and track attendance.
• Facilitate DMM meetings with all departments and shops.
• Maintain compliance with 14 CFR 145.103 and report any insufficiencies.
• Identify and communicate best practices and champion continuous improvement initiatives.
• Engage in BAS Network Database and transfer SAP Work Orders into database.
• Engage in BAS Network Reporting (Shop Floor Efficiency).

How to Thrive in This Role?

• Minimum of 3 years of experience in performing aircraft heavy/line maintenance.
• Minimum of 2 years of leadership or supervisory experience (Aircraft Maintenance preferred).
• A&P Certificate or appropriate certification under FAR part 65.
• Working knowledge of applicable Federal Aviation Regulations (part 91, 121, 135, and 145).
• Working knowledge of aircraft maintenance inspection programs for jet aircraft.
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
• Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management, and other departments.
• Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
• Strong leadership and coaching skills with the ability to develop people and build a strong team.
• Strong verbal and written communication skills.
• Training skills necessary to provide employee training.
• Planning and organization skills necessary to plan, prioritize, and coordinate workload of assigned employees within a multiple project setting.
• Computer skills necessary to learn and/or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.

Additional Desired/Preferred Qualifications

• 4-year College Degree.
• Previous experience in Project Management.
• Working knowledge of SAP, Pivotal, and Autotime maintenance transactions.
• Working knowledge of ISO/OHSAS management system and resources.