Operations Supervisor

About the role

The Operations Supervisor at Arvato is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. The supervisor will train and supervise associates on assigned shifts.

Responsibilities

• Hire and ensure proper training of new employees for the department
• Supervise and coordinate activities of employees and monitor departmental functions on the floor
• Receive and transfer materials
• Performance management of all employees (KPIs)
• Document, update, and ensure procedures and quality processes are followed
• Maintain supplies and equipment levels for the department
• Monitor and adhere to customer requests and vendor-specific shipping requirements
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
• New customer integration and migration testing
• Load and unload trucks
• Understand traffic coordination
• Continuous involvement and support with departmental process improvements
• Abside by all company safety and hygiene regulations
• Follow and maintain 5S Program and guidelines
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Requirements

• High School Diploma or Equivalent
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience
• 3-5 years of Supervisory experience or equivalent work experience
• Ability to follow instructions, processes, and procedures
• Strong verbal and written communication skills
• Strong attention to detail, accuracy and analytical skills
• Computer literacy
• Strong leadership, organizational, and interpersonal skills
• Experience with inventory research
• Team-oriented
• Strong Microsoft Office Suite skills, notably Excel

Qualifications

• High School Diploma or Equivalent
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience
• 3-5 years of Supervisory experience or equivalent work experience
• Ability to follow instructions, processes, and procedures
• Strong verbal and written communication skills
• Strong attention to detail, accuracy and analytical skills
• Computer literacy
• Strong leadership, organizational, and interpersonal skills
• Experience with inventory research
• Team-oriented
• Strong Microsoft Office Suite skills, notably Excel

Skills

• Leadership
• Organizational
• Interpersonal
• Inventory Research
• Microsoft Office Suite (Excel)

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability
• Pay. 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities

Pay

Commensurate with experience

Schedule

N/A