Operations Supervisor

Key Results Area

• Determine appropriate production methods and labor levels to meet service deliverables
• Supervises all operations personnel to ensure maximum productivity, efficiency, and accuracy
• Work alongside the operations manager and support teams to plan the daily activities
• Ensure all employees understand their specific duties before the start of each shift
• Review the production schedule and work orders to prioritize the workforce to maximize performance and meet the client's expectations
• Ensure all operating lines are properly set up at the beginning of each shift, ensuring efficient use of labor and time
• Supervise all employees on shift to ensure maximum productivity, efficiency, and accuracy while still maintaining safety protocols
• Interview, hire, and train new employees on your shift to ensure they are following established safety and performance standards
• Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in company policies and procedures
• Provide a safe working environment through adherence to OSHA regulations and all company health and safety policies and procedures

Qualifications

• A High School Diploma or GED is required; a bachelor's degree is preferred
• A minimum of three (3) years of warehouse experience, with knowledge of receiving, shipping, product fulfillment, and inventory control
• Previous leadership experience is preferred, including coaching and development of employees
• Capable of working independently and as part of and leading a team
• Experience with standard warehousing procedures and policies
• Strong verbal, written, and interpersonal communication skills
• Able to determine priorities, make decisions, and organize the workspace to create an organized operation