Operations Supervisor - 2nd Shift
Dixon Ticonderoga Company · Appleton, WI · 2 wk ago
ManagementFull-time
Responsibilities
- Daily coordination of plant activities and performance in assigned areas and shifts including maximization of safety, quality, financial metrics of the department, and meeting customer needs.
- Management of assigned team up to 70 plant employees; participates in the hiring process, employee on-boarding and performance management.
- Provide direction, leadership, development, and support to direct reports through empowerment, teamwork, on-the-job assignments, and continuous improvement to meet current and future business requirements.
- Address informal grievances and assist in the settlement of formal grievances; develop and maintain positive employee relations and ensure open lines of communication with employees.
- Plan and manage the daily allocation of resources (equipment, people, materials, and systems) to safely, efficiently, and cost effectively achieve performance targets across manufacturing and distribution.
- Assist with specifications for required material handling equipment, racking, and dock equipment.
- Ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in assigned areas.
- Review daily achievement of targets and report variances during on-the-floor and review meetings.
- Coach employees in their development of knowledge and skills, providing timely feedback, guidance, and training to help them reach goals; provide feedback to employees on their performance regularly.
- Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives.
- Facilitate seamless handoffs and communicate key information to peers, team members, and management.
- Act as the backup for the Inventory Control/Quality Control position when needed.
- Understand internal and external regulations, procedures & policies and apply them fairly and consistently.
- Provide feedback and ideas related to capital projects for cost savings or safety needs.
- Manage relationships and maintain professional rapport with internal and external customers, suppliers, and support services to ensure achievement of department and company goals.
- Optimize machine performance by meeting and exceeding budgeted production while keeping costs at or below budget; work with crews to generate cost savings and encourage productivity improvement ideas; report and help to implement ideas with the greatest benefit/cost ratio.
- Minimize machine downtime due to product changeovers.
- Manage labor, material, and supply expenses within budgetary constraints.
- Distribute and monitor orders to deliver cost effective On-Time-In-Full shipments in accordance with KPIs.
- Safety: Ensure a safe work environment is maintained at all times; responsible for having safe work instructions available for all positions; processes are run in accordance with SOP's; all employees have the required level of safety training, all equipment and installations are well maintained with safety guards & devices and associates are using the appropriate Personal Protective Equipment (PPE); complete a thorough investigation of all safety near misses and accidents; determine root causes and develop an action plan to eliminate or mitigate the cause of near misses and accidents.
- Quality: Ensure production quality objectives are met including regular adherence to company’s manufacturing practices and conduction of product quality checks conducted in accordance with policies; ensure all customer requirements are followed for each order being processed through the DC; actively participate in prevention and correction of quality-related errors.
- Other duties as assigned.
Requirements
- Basic knowledge of paper converting manufacturing equipment and process.
- Broad business knowledge of distribution operating systems and business processes, SAP experience preferred.
- Strong leadership skills.
- Demonstrated success leading in a union environment, a plus.
- Excellent communication skills - written, verbal and interpersonal.
- Effective problem solving skills and decision making abilities.
- Strong Computer Skills - Microsoft Office.
- High school diploma or GED, required.
- Minimum of 3 years supervisory experience in distribution, manufacturing production, and/or manufacturing maintenance.
- Lean Manufacturing and/or Process Improvement work experience preferred.
Schedule
Hours: Monday - Thursday 1:00 pm - 11:00 pm with required schedule flexibility dictated by the needs of the business.
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