Operations Specialist (Tampa, FL)

About the role

We are looking for a dedicated and detail-oriented Dispatcher to join our dynamic team. In this crucial role, the Dispatcher will coordinate the timely completion of routes, handle incoming service orders, direct drivers, and resolve service issues.

Responsibilities

• Assigns loads to drivers based on designated routes, jobs and driver location.
• Maintains route time intervals for gaps.
• Maintains employee hours to minimize overtime.
• Balances the distribution of hours between drivers.
• Maintains driver times to ensure compliance with Department of Transportation (DOT) regulations.
• Ensures driver DOT logs are current before dispatching drivers.
• Collects daily pre- and post-trip inspections.
• Creates work orders for the shop.
• Collects completed work orders and enters data into tracking spreadsheet or other systems.
• Performs other job-related duties as assigned or apparent.

Requirements

• A high school diploma or GED.
• Two years of prior experience working as a dispatcher preferred.

Qualifications

• Experience in a customer-facing position.

Skills

• Strong organizational skills.
• Solid understanding of transportation management systems.

Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Life Insurance (Basic, Voluntary & AD&D).
• Paid Time Off (Vacation, Sick & Public Holidays).
• Short-Term & Long-Term Disability.

Pay

N/A

Schedule

N/A