Operations Specialist (Senior Living)

About the role

This role provides interim operational leadership across senior living communities, ensuring continuity, strong execution, and an exceptional resident experience. You will partner closely with community and regional leaders to drive performance, support teams, and maintain high standards across daily operations. The position also has a meaningful focus on financial stewardship, occupancy growth, and proactive problem-solving in a service-oriented environment.

Responsibilities

• Provide interim leadership and operational oversight to ensure continuity and operational excellence
• Lead, coach, and support community leadership teams to foster a positive, resident-focused environment
• Oversee daily operations to ensure exceptional resident experiences and compliance with company standards
• Manage community financial performance, including budgets and profit and loss (P&L)
• Partner with regional leadership to implement marketing strategies that drive occupancy and referrals
• Build strong relationships with residents and families, addressing concerns proactively
• Identify operational challenges and implement effective solutions across assigned communities

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred
• Minimum of three years of management experience in senior living, hospitality, or a service-oriented industry
• Experience overseeing daily operations and financial performance, including budgeting and expense management
• Proven ability to lead and develop high-performing teams
• Sales, marketing, or business development experience preferred
• Demonstrated success in managing operating expenses and achieving occupancy goals
• Strong communication, interpersonal, organizational, and problem-solving skills
• Ability to adapt quickly and manage competing priorities

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with employer match
• Paid training and career growth opportunities
• Wellness-related benefits and support through Employee Assistance Program (EAP)

Pay

$140,000+ annually

Schedule

Remote position; US-based candidates only. No visa sponsorship available.