Operations Specialist II

About the role

Aldridge Pite, LLP is a multi-state law firm focused on leveraging technology to enhance workflow efficiencies. We provide comprehensive legal services to a diverse range of clients including depository and non-depository financial institutions, institutional investors, and commercial entities.

Responsibilities

• Verifying proper service completion on first and amended complaints
• Completing TLO searches to identify serviceable addresses
• Preparing and filing Request for Judicial Intervention
• Filing pleadings through E-Portal or physical email
• Updating clients and updating the firm's case management system
• Requesting and obtaining fee approvals
• Scheduling hearings and coordinating with process servers
• Obtaining quotes for publication costs
• Corresponding with court-appointed representatives and clients
• Preparing attorneys for surrogate court proceedings
• Communicating with clients, courts, and vendors regarding specific pleadings
• Ensuring all pleadings meet client requirements
• Providing excellent customer service
• Assisting with other duties and special projects

Requirements

• Bachelor’s Degree
• Minimum 1-2 years of foreclosure experience; 2+ years preferred
• Basic knowledge of Microsoft Office (including Excel)
• Prior experience in foreclosure processing client systems
• Previous law firm or loan processing experience
• Ability to type quickly and accurately
• Proficiency with technology

Qualifications

• Preferred minimum 1-2 years of foreclosure experience; 2+ years preferred
• Basic knowledge of Microsoft Office (including Excel)
• Prior experience in foreclosure processing client systems
• Previous law firm or loan processing experience
• Ability to type quickly and accurately
• Proficiency with technology

Skills

• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to handle multiple tasks simultaneously
• Attention to detail
• Customer service orientation
• Ability to work independently and as part of a team

Benefits

• Company-paid life and disability insurance plans
• Medical, dental, and vision plans with prescription coverage
• 401K retirement savings plan
• Flexible scheduling
• Generous paid time off plan
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan (EAP) offering free 24/7 counseling and consulting services
• Wellness programs and employee discounts
• Learning and development training opportunities

Pay

Compensation is commensurate with experience.

Schedule

Flexible scheduling within reason, depending on position.