Operations Specialist I

About the role

The Operations Specialist I will perform legal support tasks and be responsible for entering data into firm databases. Knowledge of foreclosure process is preferred but not required. The ideal candidate will be a self-starter who thrives in a high-volume work environment and will have the ability to adapt to change easily.

Responsibilities

• Work with a team and individually to perform legal support tasks as directed by supervisory staff;
• Review and enter data accurately into several database systems;
• Prepare case documents and other legal forms for client review or court filing;
• Process cases and assist attorneys and managerial staff with managing case files;
• Comply with firm and client compliance and timeline requirements;
• Reviewing affidavits and legal documents for accuracy and compliance, requiring attention to detail;
• Drafting of court filings daily for attorney review;
• Filing documents with the courts (electronically or in paper format depending on jurisdiction) in MD and DC;
• Prepare and send for recording documents in land records;
• Update various client systems during the life of the case file;
• Communicate both internally and externally with clients pertaining to case files;
• Support attorneys in assigned division with processing legal documents and managing client requirements;
• Retrive and log division mail and scan to the appropriate party;
• Assist with other duties and special projects as needed.

Requirements

• Previous Foreclosure experience preferred.
• Prior data entry experience.
• Ability to work quickly, accurately and with attention to detail in a fast-paced environment.
• Must be punctual and have good, consistent attendance.
• Must be a team player and willing to offer assistance when required.
• Use good judgment and be courteous and tactful in communication with clients and employees/supervisors.
• Attention to detail and ability to meet strict deadlines in a fast-paced environment;
• Qualified candidates must demonstrate excellent computer and organizational skills, and be able to multitask;
• Must be comfortable working in a high-volume environment and fixed deadlines;
• Ability to analyze customer accounts;
• Previous mortgage servicing, real estate, or law firm experience a plus;
• Previous experience with the Maryland and DC Court’s electronic filing system a plus.
• Must be able to work a remote/hybrid schedule.

Qualifications

• Must be able to work a remote/hybrid schedule.

Skills

• Excellent computer and organizational skills;
• Ability to multitask;
• Attention to detail and ability to meet strict deadlines in a fast-paced environment;
• Ability to analyze customer accounts;
• Previous mortgage servicing, real estate, or law firm experience;
• Previous experience with the Maryland and DC Court’s electronic filing system;
• Comfortable working in a high-volume environment and fixed deadlines;

Benefits

• Comprehensive Benefit Program Including Company Paid Life and Disability Insurance plans;
• Medical, Dental and Vision Plans with Prescription coverage;
• 401K Retirement Savings Plan with employer match;
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees;
• Full equipment station at no cost for remote employees, including dual monitors;
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing;
• Wellness programs and employee discounts;
• Learning and development training opportunities for both personal and professional growth;

Pay

Hourly

Schedule

Remote/Hybrid Schedule