Operations Specialist

Responsibilities

• Provides quality internal and external customer service surrounding the Company values.
• Act as the point of contact for internal and external clients.
• Coordinates meetings between different departments internally as well as external meetings.
• Handles both incoming and outgoing shipments.
• Maintains security camera monitoring.
• Performs other duties as assigned.

Qualifications

• Ability to use good judgment and decision-making skills.
• Adequate professional experience and knowledge to perform Job Responsibilities.
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work both independently and with others.
• Experience in a customer service/help desk environment preferred, but not required.
• High School degree or equivalent experience preferred.
• Ability to work in a fast-moving, team-oriented, collaborative environment with tight deadlines.

Physical Requirements

• Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces.

Working Conditions

• Data Center Operations environment.
• Shift Work: Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center’s operational needs.