Operations Specialist

Stone 2000 Enterprises Inc. is seeking an Operations Specialist to support building products, customer service, sales, order coordination, product support, vendors, and project operations. This is a full-time, 100% remote role open to candidates based in Michigan.

Responsibilities

• Coordinate day-to-day tasks, schedules, handoffs, records, and status updates supporting building products, customer service, sales, order coordination, product support, vendors, and project operations.
• Facilitate routine handoffs between teams and follow up on missing information, overdue tasks, or unresolved requests.
• Review workflow data for exceptions, delays, or incomplete records and route issues to the appropriate owner across product, order, and customer operations.
• Prepare recurring operational summaries, task reports, and status updates for managers.
• Document procedures, process changes, handoff requirements, and recurring operational issues.
• Support process improvements to enhance accuracy, timeliness, and consistency in routine operations.

Requirements

• Strong organization, follow-up, documentation, and problem-solving skills.
• Comfort using spreadsheets, task-management systems, shared documents, email, and workflow tools.
• Ability to manage multiple priorities and coordinate work across different teams.
• Clear written communication and attention to deadlines and status details.
• Ability to learn documented processes quickly and identify routine exceptions.
• A pre-employment background check is required.

Pay

$77,500 - $85,500 per year

Schedule

• Full-time
• 100% remote (Michigan-based candidates only)