Operations Specialist

About the role

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward. For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs. Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Pay

Competitive Pay: This position offers an hourly wage ranging from $22.00/hr. to $25.00/hr., depending on experience and qualifications.

Responsibilities

• Enter Orders and generate purchase orders to send to vendors
• Follow up on Open Orders to ensure vendor confirmation and shipping information has been noted in SXe.
• Expedite orders as needed to meet customer's requested ship date.
• Track and report Account performance levels on On Time Deliveries.
• Work with Account Managers to develop and execute expediting plans that meet customer's needs.
• Assist with partner account process improvements and tracking.
• Extensive knowledge of account requirements and special situations, ability to achieve target goals.
• Work cooperatively with other OTC associates.
• Offer assistance when required.
• Invoice Monthly Billings
• Track Customer Credits

Requirements

• Associate's Degree or equivalent from two-year College or technical school; or High School Diploma with two (2) years related experience.
• Experience and knowledge of electrical and automation distribution.
• Excellent customer relation and problem-solving skills
• Strong verbal, written, and interpersonal communication skills
• Detail oriented, including accurate data entry skills
• Capable of working independently, as well as a team member
• High level office computer skills required. Microsoft Office knowledge a must.
• Interact with co-workers with a positive attitude to maintain a friendly and productive work environment
• A commitment to "doing it right the first time."

Benefits

• Comprehensive Benefits: medical, dental, and vision care coverage, short- and long-term disability coverage, and life insurance; wellness discount and stipend for safety shoes & glasses.
• Financial Security: 401(k) savings plan with employer match of 50