Operations Specialist

Serves as the liaison

Serve as the liaison between client service and the custodian for all operational inquiries – i.e. managing client onboarding, ACAT transfers, money movement requests and general account maintenance.

New Account Applications

Prepare new account applications and ensure all documentation is complete, accurate and compliant prior to submission. Monitor the progress through completion.

Account Updates and Requests

Coordinate with client service to gather required client information and resolve onboarding issues
Process account updates and service requests and troubleshoot/resolve rejected, delayed or not in good order requests.

Custodian Interaction

Interact with custodian daily via phone or online portal to status and remediate custodial requests.

Client Service Updates

Provide timely updates to client service team and deliver a high level of professionalism and responsiveness.

Education and Experience

• Bachelor’s Degree required
• 3-5+ years of experience in RIA, broker-dealer, or financial services operations
• Hands-on experience with Schwab Advisor Center (or similar custodial platform) is preferred
• Experience with back-office custodial operations, i.e. client onboarding, account maintenance, asset transfer, etc.

Skills and Knowledge

• Strong research, problem solving and critical thinking skills, with ability to synthesize and interpret data quickly
• Genuine interest in financial markets and wealth management
• Excellent interpersonal skills and desire to be a dynamic team player

Purpose/Objective

We are seeking a detail-oriented and experienced Operations Specialist to support the day-to-day operational functions of our Registered Investment Advisory Firm (RIA).

Location

Location: Boston, MA

Compensation

Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Equal Opportunity Employer

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.