Operations Specialist

Responsibilities

• Process incoming and outgoing wire transfers according to bank policies, procedures, and regulatory requirements
• Ensure timely processing of cash letters and daily ACH debits and credits
• Upload and verify file transfers to and from various sources
• Process overdrafts, stop payments, return items, and pay and file all on-us documents
• Review and resolve exception items including: producing reports and resolving non-posted items, researching errors, processing checks deposited/cashed/insufficient funds and/or closed accounts, and compiling reports and notices for mailing/filing
• Assist with preparation of audit and examination requested materials
• Manage and document Reg E disputes ensuring timely, accurate, and compliant entries and resolution
• Reconcile internal and general ledger accounts
• Review and accurately process RDC daily deposits
• Process subpoenas, levies, garnishments, court orders, state required family payment requests, and/or judgments
• Assist with fraud prevention and risk mitigation strategies to ensure the safety and soundness of bank and customer funds
• File Fed withholding payments for IRA accounts
• Manage death notice entries and ensure timely process of internal procedures of death notifications
• Manage escheatment process ensuring timely, accurate, and detailed reporting
• Ensure compliance with banking regulations and bank policies and procedures
• Perform other related duties as assigned

Requirements

• High School Diploma required; associate’s degree in business, accounting, finance, or a related field preferred
• Minimum of two years of bank operations experience and one year of other banking services
• Strong analytical, organizational, and problem-solving skills
• High level of accuracy and timeliness
• Organizational skills with the ability to manage multiple priorities and meet deadlines
• Strong keyboarding, mathematical, proofreading, and data entry skills
• Excellent customer services skills
• Possess high level of confidentiality
• Proficiency with Microsoft Office products