Operations Specialist

Skills

• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, Project, and Teams
• Adept with SharePoint
• Excellent oral and written communication skills
• Strong organizational, prioritization, and multitasking skills
• Superior matrix management and partnering skills
• Strategic alignment of initiatives
• Strong relationship building and negotiation skills
• Problem-solving and critical thinking skills
• Confidentiality and discretion
• Strong project management skills

Qualifications

• Bachelor's degree in Business Administration, Economics, Health Care, Information Systems, Statistics, or a related field
• 4+ years of experience with human resources function within healthcare environment or working in healthcare industry, preferably in a hospital setting
• Professional in Human Resources (PHR) certification (preferred)
• SHRM Certified Professional (SHRM-CP) certification (preferred)

Responsibilities

• Supports the development and implementation of HR strategies and initiatives aligned with the overall business strategy
• Assists in the development and execution of leadership development programs and initiatives to build a strong leadership pipeline
• Partners with business leaders to understand their needs and provide HR support and guidance
• Conducts needs assessments to identify skill gaps and development opportunities for employees
• Facilitates training sessions and workshops to enhance employee skills and knowledge
• Provides coaching and mentoring to employees to support their career development and growth
• Collaborates with the HR team to design and implement employee engagement initiatives
• Analyzes HR metrics and data to identify trends and make recommendations for improvement
• Supports the recruitment and onboarding process to ensure a positive candidate experience
• Manages employee relations issues and provides guidance on performance management and disciplinary actions
• Develops and maintains strong relationships with key stakeholders to ensure effective communication and collaboration
• Participates in HR projects and initiatives to support the overall HR strategy and goals