Operations & Sales Support Associate (Infrastructure Industry)

Description Kickstart your career with a company powering critical infrastructure across the Midwest. American Underground Supply (AUS) is a woman-owned, independent, and fast-growing waterworks distributor serving municipalities, utility contractors, and major infrastructure projects. If you’re a recent graduate eager to build real-world business, operations, and customer-facing skills, this role gives you hands-on experience inside a company known for expert problem-solving, cutting-edge technology, and unmatched responsiveness. What You’ll Do Customer Support — Greet customers, answer questions, and guide them through purchasesSales Transactions — Process orders accurately using our point-of-sale systemProduct Knowledge — Learn about AUS’s extensive inventory of pipe, valves, fittings, tools, and waterworks productsInventory Support — Help maintain one of the Midwest’s most comprehensive inventories, including restocking and organizing materialsRetail Math — Assist with pricing, discounts, and stock calculationsOperational Excellence — Support daily store operations that keep contractors and municipalities project-readyProblem Solving — Work with customers to resolve issues quickly and professionallyStore Presentation — Maintain a clean, organized, and welcoming environmentMultitasking — Balance customer interactions with operational tasks in a fast-paced setting Why This Role Is Different AUS Isn’t a Typical Wholesale Environment — You’ll Be Supporting Customers Who Build And Maintain The Infrastructure Communities Rely On Water systemsStormwater managementWastewater treatmentResidential and commercial developmentData centers and large-scale facilities You’ll gain exposure to real project workflows, industry-leading manufacturers, and experienced professionals who have spent decades in waterworks and underground infrastructure. AUS’s culture is built on referrals, relationships, and service, giving you a front-row seat to how strong customer partnerships are built. Who Thrives Here Recent grads who want hands-on business and operations experienceStrong communicators who enjoy helping peopleOrganized multitaskers who like fast-paced environmentsTeam players with a positive, professional attitudeAnyone excited to learn an industry with long-term career paths No prior retail or waterworks experience required — we’ll train you. Benefits Health, dental, and vision insurancePaid time offLife insuranceSkill development and mentorshipOpportunities for advancement in operations, sales, logistics, or leadership Work Location In person Requirements Associate's or Bachelor's degree requiredExperience working in a wholesale distribution or warehouse environment preferredExperience safely operating a forklift is preferred