Operations & Sales Support Associate
About the role
In this role, you will collaborate with internal teams including Sales Account Managers and Reps, Product Management, Technical Services, and Accounting. You will also support our internal clients - our sales and production teams.
Responsibilities
- Review and process stock and customized sales orders to be fulfilled to customer specific specifications.
- Ensure timely processing of sales orders, submittal of purchase orders as necessary, movement of product, and proper communication to appropriate channels.
- Ensure the customer's expectations are met.
Requirements
- Order processing and/or purchasing experience in a fast-paced environment.
- Proven track record of successful problem solving in a group environment.
- Experience in juggling a high-volume of orders, along with occasional projects.
Core Competencies
- A high attention to detail.
- Effective communication with all levels and partners, from Engineer to Buyer to Purchasing Manager.
- A strong drive for project completion and deadlines with the ability to resolve processing errors and remove roadblocks creatively and proactively.
- Strong written and verbal communication skills with the ability to make processes more efficient.
- The ability to effectively prioritize and delegate work for efficiency.
Who We Are
Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions. Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.
Our Mission and Values
Teguar's Core Values are the pulse of our organization. We care for our customers and have a true Passion to see our customers succeed. We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it's hard. We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team. We believe in family first and foster a true work/life balance environment. Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives. We continuously strive to nurture a positive company culture for our team members.
Requirements
Requirements Associates Degree and 1 year of relevant experience in a Customer Service or Supply Chain Role; OR a minimum of 3 years of relevant experience in a Customer Service or Supply Chain Role in lieu of an Associates Degree; OR an equivalent combination of education and experience.
Benefits
- Revenue Share Bonus - quarterly and annual based on company performance.
- 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses.
- Gym membership.
- Paid Holidays and PTO days.
- Birthday and Volunteer Day.
- Culture Committee Program.
- Employee Referral Bonus Program.
- Modern office work environment with free drinks and snacks.