Operations Project Manager
Freeman Company · San Antonio, TX · 1 mo ago
HybridInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Us" and "Summary". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real specific content. We have content: About Us (company description) could be "About the role"? Actually "About Us" is about company, not role. But we could treat as "About the role"? Might be better to have "About the role" heading with the summary paragraph. The "Summary" section describes the role. So we can put that under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real specific content. We have content: About Us (company description) could be "About the role"? Actually "About Us" is about company, not role. But we could treat as "About the role"? Might be better to have "About the role" heading with the summary paragraph. The "Summary" section describes the role. So we can put that under About the role
with the summary paragraph.
Then we have "Essential Duties & Responsibilities" which is responsibilities. So Responsibilities
with a - list of duties.
Then "Education & Experience" is qualifications/requirements. Could be
Qualifications
(or Requirements). We'll use Qualifications.
Then "What We Offer" is benefits. So Benefits
with list.
Also there is mention of hybrid schedule: "It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week." That's schedule info. So we should include a Schedule
with that sentence.
Pay: not mentioned, so omit.
Location: mention ideal candidate location etc. Could be part of Qualifications? Might be separate but not required. Could include as a short paragraph under Qualifications or separate "Location" but not in list of headings. Probably include as part of Qualifications.
We must not include boilerplate like Diversity Commitment, EEO, etc. Remove those.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from sections.
We need to format as HTML fragment only.
Let's extract content.
About Us paragraph: "Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter."
Summary paragraph: "The Operations Project Manager is a critical execution role within Operations Enablement, responsible for independently driving day-to-day delivery across a fast‑paced, high‑stakes operational transformation program. This role applies advanced project management and execution knowledge to keep complex initiatives moving forward, ensuring alignment across teams, clarity on ownership, and disciplined follow‑through on commitments. This position is ideal for an experienced project manager who thrives in ambiguity, brings structure to complexity, and exercises sound judgment to balance speed, risk, and quality. The Operations Project Manager operates with minimal day‑to‑day guidance, leads assigned projects or workstreams end‑to‑end, and serves as a trusted execution resource for cross‑functional teams and less‑experienced colleagues. This Position Will Support Our Operations Enablement Team. It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week. The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX"
We need to split schedule info maybe separate.
But we can keep schedule sentence in Summary? Better to extract schedule to its own section.
Let's pull schedule sentence: "It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week."
Location sentence: "The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX"
We could keep location as part of Qualifications or a separate short paragraph.
Now Responsibilities list: need to capture each bullet under "Essential Duties & Responsibilities". The text includes multiple paragraphs each starting with a bold heading? Let's extract:
- Program Execution & Day‑to‑Day Coordination
Leads the end‑to‑end execution of multiple concurrent projects or workstreams within a large‑scale operational transformation effort, maintaining forward momentum across all areas of responsibility.
Owns and maintains a comprehensive, integrated master project plan, tracking milestones, task ownership, dependencies, risks, and delivery timelines across workstreams.
Operates independently within established governance, guidelines, and priorities, making day‑to‑day execution decisions and escalating issues appropriately when impacts or risks exceed defined thresholds.
Runs rigorous action item, issue, and decision logs—capturing commitments, monitoring progress, and holding owners accountable to agreed timelines.
Proactively identifies gaps, delivery risks, and misalignment across teams; applies judgment and practical problem‑solving to resolve issues before they escalate.
Coordinates across operations, functional teams, and external partners to ensure handoffs are clear, responsibilities are understood, and work does not stall between groups.
Maintains delivery pace in a high‑velocity environment by setting clear expectations, reinforcing priorities, and adjusting plans as conditions change.
- Tracking, Reporting & Transparency
Produces clear, accurate, and timely status reporting on a regular cadence, translating complex project activity into decision‑ready insights for working teams and leadership.
Analyzes delivery progress, risks, and dependencies using multiple inputs to assess program health and recommend corrective actions when needed.
Builds and manages dashboards and tracking tools that provide leadership with visibility into milestones, risks, and execution performance.
Prepares structured, concise materials for leadership reviews, steering committee discussions, and stakeholder updates—highlighting impacts, tradeoffs, and required decisions.
Maintains complete, up‑to‑date program documentation as a single source of truth, ensuring accessibility, accuracy, and consistency across stakeholders.
- Stakeholder Engagement & Influence
Serves as a primary point of coordination for assigned projects or workstreams, working across functions and levels to maintain alignment on priorities, progress, and next steps.
Facilitates working sessions, standups, and cross‑functional meetings with a clear agenda and a bias toward resolution—ensuring discussions lead to decisions, owners, and timelines.
Communicates complex or sensitive information clearly and constructively, helping stakeholders understand implications, risks, and recommended paths forward.
Works to build alignment and consensus among teams with competing priorities, exercising influence without authority to drive progress.
Builds trust through consistent follow‑through, transparent communication, and reliable delivery against commitments.
We need to turn each of these into - items. Could group under subheadings? But instruction: use
- for any list of duties/requirements/benefits. So we can just make a flat list of all duties. Could also keep subheadings as
- with bold? Probably fine to just list each sentence as
- . Ensure we preserve all details.
Now Qualifications/Education & Experience: list:
- 5–8 years of project management experience, with demonstrated success leading complex initiatives or multiple concurrent workstreams in operational, transformation, or high‑stakes environments.
- Proven track record of maintaining delivery discipline—managing action items, reporting cadences, risks, and cross‑functional accountability.
- Experience supporting large‑scale operational or technology‑enabled programs; familiarity with enterprise platforms such as SAP, Salesforce, or Microsoft Dynamics preferred.
- PMP or equivalent project management certification preferred.
- Bachelor’s degree from an accredited 4 year college or university with a concentration in Business Administration, Operations Management, or a related field is required.
- Advanced organizational and execution skills, with the ability to manage multiple moving parts simultaneously without losing sight of dependencies or priorities.
- Strong analytical and problem‑solving capability, applying sound judgment and a new perspective to resolve complex delivery challenges.
- Demonstrated ability to synthesize information from multiple sources and communicate it clearly to different audiences.
- High degree of autonomy, accountability, and ownership; comfortable operating with minimal guidance in a fast‑changing environment.
- Strong facilitation and interpersonal skills, including the ability to navigate difficult conversations and build consensus.
- Serves as a resource to colleagues by modeling execution discipline, best practices, and effective use of tools.
- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Teams, SharePoint, Azure DevOps, and related project tracking and reporting tools.
Also location info maybe separate.
Now Benefits list from "What We Offer": The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions. Then list:
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
We should keep as list items.
Now Schedule: we have hybrid schedule sentence.
We could also include location as a short paragraph under Qualifications or separate "Location" but not required heading. Since we have no heading for location, we can embed as a paragraph after Qualifications.
We must not include boilerplate like Diversity Commitment etc.
Now produce HTML:
About the role
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
The Operations Project Manager is a critical execution role within Operations Enablement, responsible for independently driving day-to-day delivery across a fast‑paced, high‑stakes operational transformation program. This role applies advanced project management and execution knowledge to keep complex initiatives moving forward, ensuring alignment across teams, clarity on ownership, and disciplined follow‑through on commitments. This position is ideal for an experienced project manager who thrives in ambiguity, brings structure to complexity, and exercises sound judgment to balance speed, risk, and quality. The Operations Project Manager operates with minimal day‑to‑day guidance, leads assigned projects or workstreams end‑to‑end, and serves as a trusted execution resource for cross‑functional teams and less‑experienced colleagues. This Position Will Support Our Operations Enablement Team.
Then schedule:
Schedule
It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week.
Location maybe as paragraph:
The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX
Then Responsibilities:
Responsibilities
- Leads the end‑to‑end execution of multiple concurrent projects or workstreams within a large‑scale operational transformation effort, maintaining forward momentum across all areas of responsibility.
- Owns and maintains a comprehensive, integrated master project plan, tracking milestones, task ownership, dependencies, risks, and delivery timelines across workstreams.
- Operates independently within established governance, guidelines, and priorities, making day‑to‑day execution decisions and escalating issues appropriately when impacts or risks exceed defined thresholds.
- Runs rigorous action item, issue, and decision logs—capturing commitments, monitoring progress, and holding owners accountable to agreed timelines.
- Proactively identifies gaps, delivery risks, and misalignment across teams; applies judgment and practical problem‑solving to resolve issues before they escalate.
- Coordinates across operations, functional teams, and external partners to ensure handoffs are clear
Qualifications
(or Requirements). We'll use Qualifications. Then "What We Offer" is benefits. SoBenefits
with list. Also there is mention of hybrid schedule: "It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week." That's schedule info. So we should include aSchedule
with that sentence. Pay: not mentioned, so omit. Location: mention ideal candidate location etc. Could be part of Qualifications? Might be separate but not required. Could include as a short paragraph under Qualifications or separate "Location" but not in list of headings. Probably include as part of Qualifications. We must not include boilerplate like Diversity Commitment, EEO, etc. Remove those. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from sections. We need to format as HTML fragment only. Let's extract content. About Us paragraph: "Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter." Summary paragraph: "The Operations Project Manager is a critical execution role within Operations Enablement, responsible for independently driving day-to-day delivery across a fast‑paced, high‑stakes operational transformation program. This role applies advanced project management and execution knowledge to keep complex initiatives moving forward, ensuring alignment across teams, clarity on ownership, and disciplined follow‑through on commitments. This position is ideal for an experienced project manager who thrives in ambiguity, brings structure to complexity, and exercises sound judgment to balance speed, risk, and quality. The Operations Project Manager operates with minimal day‑to‑day guidance, leads assigned projects or workstreams end‑to‑end, and serves as a trusted execution resource for cross‑functional teams and less‑experienced colleagues. This Position Will Support Our Operations Enablement Team. It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week. The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX" We need to split schedule info maybe separate. But we can keep schedule sentence in Summary? Better to extract schedule to its own section. Let's pull schedule sentence: "It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week." Location sentence: "The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX" We could keep location as part of Qualifications or a separate short paragraph. Now Responsibilities list: need to capture each bullet under "Essential Duties & Responsibilities". The text includes multiple paragraphs each starting with a bold heading? Let's extract: - Program Execution & Day‑to‑Day Coordination Leads the end‑to‑end execution of multiple concurrent projects or workstreams within a large‑scale operational transformation effort, maintaining forward momentum across all areas of responsibility. Owns and maintains a comprehensive, integrated master project plan, tracking milestones, task ownership, dependencies, risks, and delivery timelines across workstreams. Operates independently within established governance, guidelines, and priorities, making day‑to‑day execution decisions and escalating issues appropriately when impacts or risks exceed defined thresholds. Runs rigorous action item, issue, and decision logs—capturing commitments, monitoring progress, and holding owners accountable to agreed timelines. Proactively identifies gaps, delivery risks, and misalignment across teams; applies judgment and practical problem‑solving to resolve issues before they escalate. Coordinates across operations, functional teams, and external partners to ensure handoffs are clear, responsibilities are understood, and work does not stall between groups. Maintains delivery pace in a high‑velocity environment by setting clear expectations, reinforcing priorities, and adjusting plans as conditions change. - Tracking, Reporting & Transparency Produces clear, accurate, and timely status reporting on a regular cadence, translating complex project activity into decision‑ready insights for working teams and leadership. Analyzes delivery progress, risks, and dependencies using multiple inputs to assess program health and recommend corrective actions when needed. Builds and manages dashboards and tracking tools that provide leadership with visibility into milestones, risks, and execution performance. Prepares structured, concise materials for leadership reviews, steering committee discussions, and stakeholder updates—highlighting impacts, tradeoffs, and required decisions. Maintains complete, up‑to‑date program documentation as a single source of truth, ensuring accessibility, accuracy, and consistency across stakeholders. - Stakeholder Engagement & Influence Serves as a primary point of coordination for assigned projects or workstreams, working across functions and levels to maintain alignment on priorities, progress, and next steps. Facilitates working sessions, standups, and cross‑functional meetings with a clear agenda and a bias toward resolution—ensuring discussions lead to decisions, owners, and timelines. Communicates complex or sensitive information clearly and constructively, helping stakeholders understand implications, risks, and recommended paths forward. Works to build alignment and consensus among teams with competing priorities, exercising influence without authority to drive progress. Builds trust through consistent follow‑through, transparent communication, and reliable delivery against commitments. We need to turn each of these into- for any list of duties/requirements/benefits. So we can just make a flat list of all duties. Could also keep subheadings as
- with bold? Probably fine to just list each sentence as
- . Ensure we preserve all details.
Now Qualifications/Education & Experience: list:
- 5–8 years of project management experience, with demonstrated success leading complex initiatives or multiple concurrent workstreams in operational, transformation, or high‑stakes environments.
- Proven track record of maintaining delivery discipline—managing action items, reporting cadences, risks, and cross‑functional accountability.
- Experience supporting large‑scale operational or technology‑enabled programs; familiarity with enterprise platforms such as SAP, Salesforce, or Microsoft Dynamics preferred.
- PMP or equivalent project management certification preferred.
- Bachelor’s degree from an accredited 4 year college or university with a concentration in Business Administration, Operations Management, or a related field is required.
- Advanced organizational and execution skills, with the ability to manage multiple moving parts simultaneously without losing sight of dependencies or priorities.
- Strong analytical and problem‑solving capability, applying sound judgment and a new perspective to resolve complex delivery challenges.
- Demonstrated ability to synthesize information from multiple sources and communicate it clearly to different audiences.
- High degree of autonomy, accountability, and ownership; comfortable operating with minimal guidance in a fast‑changing environment.
- Strong facilitation and interpersonal skills, including the ability to navigate difficult conversations and build consensus.
- Serves as a resource to colleagues by modeling execution discipline, best practices, and effective use of tools.
- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Teams, SharePoint, Azure DevOps, and related project tracking and reporting tools.
Also location info maybe separate.
Now Benefits list from "What We Offer": The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions. Then list:
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
We should keep as list items.
Now Schedule: we have hybrid schedule sentence.
We could also include location as a short paragraph under Qualifications or separate "Location" but not required heading. Since we have no heading for location, we can embed as a paragraph after Qualifications.
We must not include boilerplate like Diversity Commitment etc.
Now produce HTML:
About the role
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
The Operations Project Manager is a critical execution role within Operations Enablement, responsible for independently driving day-to-day delivery across a fast‑paced, high‑stakes operational transformation program. This role applies advanced project management and execution knowledge to keep complex initiatives moving forward, ensuring alignment across teams, clarity on ownership, and disciplined follow‑through on commitments. This position is ideal for an experienced project manager who thrives in ambiguity, brings structure to complexity, and exercises sound judgment to balance speed, risk, and quality. The Operations Project Manager operates with minimal day‑to‑day guidance, leads assigned projects or workstreams end‑to‑end, and serves as a trusted execution resource for cross‑functional teams and less‑experienced colleagues. This Position Will Support Our Operations Enablement Team.
Then schedule:Schedule
It Is Eligible To Work a Hybrid Schedule, Generally Requiring Work In-office And/or Show-site 2-3 Days Per Week.
Location maybe as paragraph:The Ideal Candidate Will Be Located In Dallas, TX; However, We Are Also Open To Candidates Based Out Of Atlanta, GA Las Vegas, NV Nashville, TN New Orleans, LA Orlando, FL San Antonio, TX
Then Responsibilities:Responsibilities
- Leads the end‑to‑end execution of multiple concurrent projects or workstreams within a large‑scale operational transformation effort, maintaining forward momentum across all areas of responsibility.
- Owns and maintains a comprehensive, integrated master project plan, tracking milestones, task ownership, dependencies, risks, and delivery timelines across workstreams.
- Operates independently within established governance, guidelines, and priorities, making day‑to‑day execution decisions and escalating issues appropriately when impacts or risks exceed defined thresholds.
- Runs rigorous action item, issue, and decision logs—capturing commitments, monitoring progress, and holding owners accountable to agreed timelines.
- Proactively identifies gaps, delivery risks, and misalignment across teams; applies judgment and practical problem‑solving to resolve issues before they escalate.
- Coordinates across operations, functional teams, and external partners to ensure handoffs are clear