Operations Professionals

Key Responsibilities

• Develop and enforce operational processes to improve efficiency and quality of service.
• Track and report key performance indicators (KPIs), such as delivery accuracy, time efficiency, and customer satisfaction.
• Monitor real-time delivery operations to address any issues that arise, such as delays or route adjustments.
• Analyze and implement route optimization strategies to reduce costs, fuel consumption, and delivery times.
• Lead, supervise, and support a team of delivery drivers, ensuring they adhere to safety standards, performance metrics, and company policies.
• Hire, train, and onboard new delivery drivers, providing ongoing coaching and professional development.

Physical & Mental Demands

• Regularly required to stand, walk, sit for long periods of times, talk, and hear.
• Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Company Offered Benefits

• Health Insurance Benefits: Medical, Dental, Vision, plus Ancillary Plans.
• Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
• Company provided long term disability and up to $50,000 of life insurance.
• 401(k) plan with a generous company contribution.
• Paid time off in addition to 7 company paid holidays.
• Parental Leave Program.
• Employee Assistance Program.
• Employee Recognition Program.
• Employee Referral Bonus Program.