Operations Professional

About the role

This opportunity may be perfect for you if you have experience in:

• Banking rules and regulations pertaining to deposits and loans
• Detail oriented and excellent at analyzing and solving problems
• Working collaboratively with deposit and loan operations to provide support

  Responsibilities

  • Build, maintain and manage workflows.
  • Aid in utilizing, implementing and maintaining robotic process automation (RPA) solutions.
  • Aid management with projects, processes, audits and internal controls.
  • Provide training and create procedures for internal user departments on new products and services.
  • Provide consistent, outstanding customer service anticipating and reacting to internal / external customers' needs.
  • Aid with supporting applications within operations and coverage on the day-to-day operations as needed; work with vendors, troubleshoot and resolve tickets.
  • Research, prepare and create management reports.
  • Formulate and implement strategies and processes to increase efficiencies throughout operations.
  • Cook up data for current and future projects.
  • Stay updated on applicable laws/regulations; ensure compliance with laws/regulations as well as company policies and procedures.

  Requirements

  • Education/Certifications: Bachelors degree or equivalent experience required; 4 years of experience in banking preferred.
  • Skills/Knowledge: Proficient in Microsoft office suite: Word, Excel, Outlook and PowerPoint; Solid knowledge of financial products and services; Skilled in identifying, analyzing and providing resolutions to problems; Strong organizational skills and attention to detail; Ability to work independently and as a collaborative member of a team; Strong communication skills, both written and verbal; Comfortable communicating with customers, co-workers, vendors and management.

  Physical Demands and Work Environment

  • Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time.
  • Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations.
  • Ability to lift and/or move up to 15 pounds.
  • Work is performed primarily in a professional office environment.

  What we will bring to the table

  • We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation.
  • We offer a comprehensive benefits package featuring:
  • Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
  • Medical, Dental, and Vision Insurance and Flexible Spending Plan
  • Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
  • Education and Tuition Reimbursement
  • Employee Assistance Program for our employees and their immediate family members

  Equal Opportunity Employer

  We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes.

  Salary Range

  The salary range for this position is $23.00 - $28.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company's profit-sharing bonus program, subject to individual and company performance.