Operations Processor II

About the Role

As a Client Contribution Services Associate, you will be responsible for preparing, formatting, and uploading payroll contribution files to ensure accurate and timely processing within system requirements. This role plays a critical part in ensuring payroll files and corresponding deposits are properly matched and applied to client retirement accounts. Learning agility is required to understand the various bill generation times and various file layouts. This position requires working in a fast-paced, deadline-driven environment with a high technical proficiency to resolve errors, maintain processing accuracy, and support seamless system operations within Client Contribution Services.

Responsibilities

• Format and prepare payroll contribution files in accordance with system and processing requirements.
• Upload payroll files and ensure successful system processing.
• Match incoming client deposits with corresponding payroll file uploads to ensure accurate and timely pairing of contributions.
• Monitor and work various system error reports to identify and resolve processing issues.
• Research discrepancies between payroll files and deposits to ensure proper posting of contributions.
• Collaborate with internal teams to resolve file formatting issues and system errors.
• Maintain accurate documentation of file processing activities and issue resolutions.
• Ensure all processing deadlines are met in a fast-paced, deadline-driven environment.
• Assist in identifying opportunities to improve file processing efficiency and system workflows.
• Support operation consistency and accuracy within Client Contribution Services.
• Perform additional duties as assigned to support departmental goals.
• Work across multiple applications and systems to complete tasks.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel preferred, including data review and file formatting.
• Strong analytical and problem-solving skills.
• Experience working with payroll files, contribution processing, or data uploads preferred.
• Ability to quickly identify and resolve system or processing errors.

Work Location

This position is based in Corebridge Financial’s Amarillo, TX or Houston, TX Office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.