Operations Processor - File Management

Responsibilities

Coordinate daily workflow activities.
Assist with monthly administrative tasks such as retention logs.
Support work orders and operational requests.
Help ensure work is prioritized and assigned appropriately based on business needs.
Work closely with team members to understand and support multiple file management functions while assisting with workflow coordination and department operations.

Requirements

Strong communication, organization, time management, and customer service skills.
Ability to learn new systems, processes, and operational procedures.

Qualifications

• High school diploma or equivalent.
  Four years or more of operations services related work experience.

Preferred Skills/Experience

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements.
  Proven commitment to high quality customer service.
  Ability to work well with external and internal customers.
  Good time management skills to maximize production and execution of tasks in a fast-paced environment.
  Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide.

Physical Requirements

• Could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions.

Benefits

• Healthcare (medical, dental, vision)
  Basic term and optional term life insurance
  Short-term and long-term disability
  Pregnancy disability and parental leave
  401(k) and employer-funded retirement plan
  Paid vacation (from two to five weeks depending on salary grade and tenure)
  Up to 11 paid holiday opportunities
  Adoption assistance
  Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law