Operations Manager- Warehouse (Supply Chain/Logistics)

Position Summary

Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.

Major Responsibilities

• People

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

• Establish and sustain that we recruit, hire, train, develop and retain quality associates

• Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members

• Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

• Operations

• Meet or exceed all customer key performance metrics and objectives

• Interact daily with local customer to ensure existing and emerging customer needs are understood

• Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations

• Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

• Finance

• Develop and execute annual financial and operating plan

• Lead the operation with integrity to meet or exceed the Business Plan targets

• Identify issues with the operating metrics and P&L and make required adjustments in a timely manner

• Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L

• Safety

• Lead a culture of safety through personal example

• Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency

• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place

• Proactively identify and correct unsafe conditions, work processes, and behaviors

• Ensure compliance with all applicable regulatory agencies and company policies and procedures

• Coach through safety observations

• Growth/Customer Experience

• Identify opportunities for continuous improvement and challenge the status quo

• Execute a process to track and record value delivered to the customer

• Identify and seize profitable business opportunities for the customer and Penske

• Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings

• Fleet/Assets

• Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency

• Contribute to equipment specification at time of start-up and renewal

• Build a strong working relationship with local PTL district and other equipment vendors

• Other projects and tasks as assigned by supervisor

Qualifications

• 4 - 6 years related functional experience

• 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management required

• High School degree or equivalent required

• Bachelor's Degree preferred

• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required

• Ability to connect and build rapport and relationships with associates and external customers at all levels

• Ability to manage through a problem and think and make decisions independently

• Demonstrated ability to develop and execute annual financial operating plan

• Demonstrated ability to drive process improvement and lead change

• Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required

Physical Requirements

• Stand, walk, and sit

• Lift and/or move up to 25lbs/12kg

• Use hands to touch, handle, and feel

• Reach with hands and arms

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.