Operations Manager Trainee
Salary Range: $63,000 - $65,000
About the Role
The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. The 5-month training program will take place in Naples, FL. While we aim to place candidates into an Operations Manager role at their training location, this is not guaranteed. Final placement is based on business needs, and candidates must be willing to relocate within the market area if a position is not available at the training site upon completion.
During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing front-line employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.
The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. Our team is home every day, performing essential and meaningful work. We offer 100% tuition paid for benefits-eligible employees and their families, established career progression, and investments in your growth through medical, dental, vision, 401K with match, discounted stock options, dependent day care, and more.
Responsibilities
- Developing
- Provide timely and consistent touchpoints with frontline employees
- Regular review of best practices to enhance daily performance
- Partner with Drivers and Technicians to develop job-related skills
- Complete the assigned OMT training curriculum and all other assigned training
- Coaching
- Actively practice and seek feedback on coaching conversations
- Collaborate with all frontline managers to learn the day-to-day business operations (e.g., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
- Other
- Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
Requirements
- Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience
- 2 years of relevant work experience (in addition to education requirements)
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Driver's License upon hire and must maintain a valid driver’s license and clean driving record throughout employment
Physical Requirements
This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
- Competitive total compensation package including medical, dental, vision, life insurance, and short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation, holidays, and personal days