Operations Manager Trainee
About the role
The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.
What we offer
- Clear path into leadership with structured career progression
- Education Assistance Program
- Paid on-the-job training
- Medical, Dental & Vision insurance
- 401K with company match
- Discounted stock options
- Dependent day care
- Paid vacation, holidays, and personal days
Responsibilities
- Provide timely and consistent touchpoints with frontline employees
- Regular review of best practices to enhance daily performance
- Partner with Drivers and Technicians to develop job-related skills
- Complete the assigned OMT training curriculum and all other assigned training
- Actively practice and seek feedback on coaching conversations
- Collaborate with frontline managers to learn day-to-day business operations (Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
- Develop knowledge of DOT & OSHA safety programs and systems
- Learn operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
Qualifications
- Bachelor's Degree (accredited) OR High School Diploma or GED (accredited) and two (2) years of relevant work experience
- 2 years of relevant work experience (in addition to education requirements)
- At least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Driver's License upon hire
- Must maintain a valid driver's license and clean driving record throughout employment
Work environment
This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Pay
$60,000 - $65,000
Schedule
The 5-month training program will take place in Hyattsville, MD. Candidates must be willing to relocate within the market area (Pennsylvania, Maryland, West Virginia, Virginia) if a position is not available at the training site upon completion. Final placement is based on business needs.