Operations Manager - Rope Access

What You'll Do

• Lead and manage all Rope Access operations across multiple job sites.
• Schedule crews, manage equipment, and ensure project readiness.
• Hire, mentor, and develop top Rope Access professionals.
• Conduct job site visits to support field teams and maintain quality standards.
• Promote and enforce a strong safety culture.
• Review Job Safety Assessments and ensure compliance with company and client safety requirements.
• Oversee equipment maintenance, calibration, and inventory.
• Develop Rope Access procedures, execution plans, and operational documentation.
• Support estimating, project bids, contracts, and customer agreements.
• Build and strengthen client relationships while supporting business growth.
• Collaborate with other PROtect locations to maximize resources and manpower.

Qualifications

• Minimum 4 years of successful Rope Access management experience.
• Strong knowledge of Rope Access operations and industrial services.
• Experience leading teams in industrial environments.
• Knowledge of multiple NDT methods is highly preferred.
• Experience with mechanical services such as insulation, coatings, rigging, bolting, welding, or boilermaking is a plus.
• Excellent communication, organization, and problem-solving skills.
• Valid driver's license required.
• SPRAT and/or IRATA Level III certification preferred.
• High School Diploma or GED required (technical training or college coursework preferred).