Operations Manager - River Roast

Job Summary

The Operations Manager will oversee the execution of hospitality operations at River Roast while supporting Levy’s commitment to exceptional guest service and operational excellence.

Detailed Responsibilities

• Monitor daily restaurant and event operations
• Supervise hourly and supervisory team members
• Review staffing levels and adjust schedules as needed
• Conduct pre-shift meetings with operational teams
• Resolve guest concerns and service escalations
• Ensure compliance with sanitation and safety standards
• Communicate operational updates to leadership teams

Overarching Tasks

• Develop operational processes that improve efficiency
• Support recruitment, onboarding, and employee development
• Analyze operational performance and labor metrics
• Collaborate with culinary and event teams on execution strategies
• Maintain compliance with company and regulatory standards
• Drive guest satisfaction and operational consistency
• Support financial and budgetary goals

Benefits

At Levy, we offer a comprehensive benefits package including:

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Retail Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

For positions in Washington State, Maryland, or to be performed Remotely, please refer to the provided link for additional details on paid time off benefits.

Pay

$60,000 - $70,000

Schedule

Details: Details available here