Operations Manager (Primary Care)

About the role

Vitae Health Systems is seeking a highly experienced and dynamic Primary Care Operations Manager to manage the delivery of medical care across our skilled nursing facility partners.

The ideal candidate, whether clinical or non-clinical, will have extensive long-term care experience and a proven track record in providing multi-site, multi-state healthcare operations.

Key Responsibilities

• Oversee daily operations of primary care services across multiple skilled nursing facility partners, ensuring efficient, high-quality, and patient-centered care
• Collaborate with providers, facility staff, and administrative teams to deliver cohesive and compliant service delivery
• Conduct regular site visits and maintain strong relationships with facility administrators, clinical staff, and key stakeholders
• Lead recruitment and onboarding efforts for your region, including interviewing, coordinating facility introductions, and ensuring readiness for new provider starts
• Monitor clinical productivity and documentation compliance; partner with HR and clinical leadership to address performance or clinical concerns
• Participate in monthly divisional reviews, presenting operational insights and clinician performance metrics to senior leadership
• Drive strategic growth by identifying opportunities to expand services, optimize resources, and enhance operational efficiencies
• Foster a culture of accountability, staff engagement, and continuous improvement across your region
• Ensure timely and effective communication and follow-up with providers and facilities, maintaining a standard of response within one business day

Preferred Qualifications

• Multi-state experience highly preferred
• Master's degree in Healthcare Administration, Business Administration, or a related field
• Clinical background (e.g., RN, NP) with experience in primary care or geriatric care preferred but not required
• Demonstrated ability to lead and inspire large, diverse teams

Requirements

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration or a related field
• Minimum of 3 years of experience in healthcare operations, ideally within long-term care
• Proven experience managing multi-site medical care operations
• Strong understanding of healthcare regulations, standards, and best practices in long-term care
• Excellent leadership, communication, and organizational skills
• Ability to travel as needed to various facility locations

Pay

The compensation range for this position is $115,000 - $125,000 plus bonus.

Schedule

Hybrid, 2-3 days/week at Park Ridge, IL office.