Operations Manager - Medium Voltage

About Our Client

The organization operates in the energy solutions sector, focusing on assisting clients in reducing costs, enhancing system resilience, and achieving decarbonization goals within the global energy transition. It serves a diverse range of public sector and government entities, educational institutions, utilities, and healthcare customers across multiple countries including the U.S., Canada, the U.K., and Europe. The organization develops, constructs, and operates tailored smart energy efficiency solutions and distributed energy resources to address current challenges and support sustainable long-term success.

About the Opportunity

The Operations Manager – Medium Voltage role is a newly established position responsible for creating and leading the Medium Voltage Operations & Maintenance Department. This role involves building the department from inception, managing national Solar PV and Battery Energy Storage System portfolios, and overseeing the internalization of medium voltage maintenance work currently handled by third-party contractors. The position serves as the internal subject matter expert for medium voltage systems and manages the transition to increased internal maintenance capacity.

Responsibilities

• Lead hiring and development of a medium voltage team growing from three to 21 members over five years.
• Develop standard operating procedures, safety analyses, and quality management systems for medium voltage work.
• Manage transition of medium voltage maintenance from contractors to internal staff without impacting service quality.
• Establish and maintain relationships with third-party contractors for surge and specialty work.
• Provide technical expertise on medium voltage systems to various internal teams.
• Oversee performance and work quality of subcontracted medium voltage services.
• Review and assess technical reports and maintenance findings from subcontractors.
• Make recommendations on repairs, replacements, and prioritization of corrective actions.
• Serve as escalation point for complex medium voltage issues.
• Coordinate scheduling, dispatch, and execution of maintenance tasks nationwide.
• Ensure compliance with safety and regulatory standards across all operations.
• Manage crew logistics and regional coverage expansion.
• Monitor and maintain departmental performance metrics.
• Maintain accurate records in the organization''s maintenance management system.
• Manage inventory of critical medium voltage spare parts and components.
• Enforce a zero-tolerance safety culture and conduct regular safety audits.
• Ensure technician certifications, training, and compliance standards are met.
• Design and oversee training programs and apprenticeship initiatives.
• Conduct skill assessments and develop succession plans within the department.
• Manage the department''s operating budget and track cost savings.
• Oversee fleet and tooling procurement and maintenance budgets.
• Participate in on-call rotation for emergency maintenance response.

Requirements

• Experience in medium voltage operations and maintenance.
• Proven ability to build and lead technical teams.
• Knowledge of safety standards such as OSHA and NFPA 70E.
• Strong project and budget management skills.
• Technical expertise in Solar PV and Battery Energy Storage Systems.
• Ability to manage subcontractors and vendor relationships.
• Competence in developing operational procedures and quality systems.
• Excellent problem-solving and decision-making skills.

Pay

The anticipated salary range for this role is $111,000 to $161,500 per year.