Operations Manager - Long Island

What You'll Do

• Develop and manage the branch operational plan that meets the company’s goals and objectives.
• Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability.
• Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators.
• Maintain positive customer relationships; identify, monitor, and manage customer service standards.
• Collaborate with the regional team to identify, develop, and implement best practices and SOPs.

What We're Looking For

• A high school diploma, GED, or equivalent education.
• 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry.
• 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results.
• A valid driver’s license.
• Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries.
• Ability to manage branch financials, including budgeting, P&L oversight, and cost control.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.).

Preferred Skills and Experience

• Bachelor’s degree in business, operations or construction management, or related field.
• Knowledge of building codes, construction techniques, safety standards, and compliance requirements.
• Previous experience recruiting, managing, and onboarding independent contractors or installation crews.
• High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus.
• Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions.

What We Offer

• Competitive pay and performance-based bonus opportunities.
• Full benefits package including medical, dental, vision, life, and 401(k) retirement options.
• Paid time off.
• Growth opportunities within a rapidly expanding company.
• A supportive team culture where your contributions matter and craftsmanship is celebrated.
• Training to help you succeed from Day One.

Pay and Benefits

The expected base salary range is $90,000-$105,000 annually. In addition to base pay, employees are eligible for annual performance bonuses and a comprehensive benefits package.