Operations Manager II

Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty products in the United States and Canada. We serve over 43,000 customer locations with 200,000 different products. Our warehouse associates supply thousands of consumers with better-for-you food that nourishes families nationwide. Our retailers range from small family-owned stores to Whole Foods Markets and everything in between.

About the role

Through a constructive and energetic style, guided by the objectives of the company, the Operations Manager is responsible for the leadership, management, and vision necessary to ensure that the facility or multiple facilities has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and ensure financial strength and operating efficiencies.

Responsibilities

• Directs and manages warehouse, facility, and transportation for both inbound and outbound operations, depending on the size of the distribution center.
• Implements cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries.
• Manages capital asset maintenance.
• Controls and minimizes operating expenses.
• Maintains existing facilities and equipment; replaces or makes adjustments to warehouse facilities and equipment when necessary.
• Spearheads the development, communication, and implementation of effective growth strategies and processes to allow the company to achieve and surpass sales, profitability, and business goals and objectives.
• Assumes responsibility for the measurement and effectiveness of all processes.
• Provides timely, accurate, and complete reports on the operating condition of the warehouse as required.
• Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel, designed to accommodate the rapid growth objectives of our organization.
• Motivates and leads a high-performance management team; attracts, recruits, and retains required members of the team as needed; provides mentoring as a cornerstone to the management career development program.
• Fosters a success-oriented, accountable environment within the warehouse.
• Works to develop and maintain productive business relations with vendors, suppliers, and all business partners.
• Ensures that OSHA requirements are effectively implemented.
• Ensures that both the inside and outside of warehouse facilities are clean and orderly.
• Ensures that forklifts, trailers, trucks, stackers, ladders, pallets, shelves, and warehouse machinery are in safe operating condition.
• Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
• Ensures compliance with all federal, state, and local laws, as well as all company policies.
• Performs duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Performs other relevant job duties as required.

Requirements

• Five or more years of related experience, with at least two or more years of supervisory experience.
• Excellent understanding of inventory control and management procedures.
• Understanding of company operations.
• Knowledge of budgeting, supply contracts, and shipping requirements.

Skills

• Excellent leadership abilities.
• Able to organize, coordinate, and direct team activities.
• Strong problem-solving skills.
• Good communication abilities.
• Able to use all related maintenance equipment and computer applications.

Work Environment

• Some travel may be required.
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.

Pay

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements.

Benefits

Candidates hired into this position will be eligible to participate in the following benefits programs:

• Paid Time Off; Sick Time; paid holidays and parental leave.
• 401K Program.
• Medical, dental, vision, life, and accidental death/dismemberment insurance.
• Short-term and long-term disability insurance program.
• Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

For Washington positions (or positions that may be performed remotely from Washington), see Washington-specific paid time off details.