Operations Manager I

Element has an opportunity for an Operations Manager I at our Brooklyn Park, MN lab. In this role you will report to the General Manager and perform a variety of leadership responsibilities to ensure timely and accurate test results are delivered. Element Minneapolis–Brooklyn Park is a Center of Excellence for EMC, radio, wireless, and medical device EMC testing, supporting manufacturers across IoT, industrial, consumer, household, and laboratory equipment markets.

Any candidate must be lawfully eligible to work in the US as a US Citizen or Permanent Resident of the United States.

Responsibilities

• Direct and oversee daily operations of EMC testing facilities, including semi-anechoic chambers, conducted emissions, immunity, and RF test environments
• Collaborate with commercial and business development teams to identify growth opportunities and expand EMC testing services
• Develop and manage operational forecasts, including revenue, workload, capacity utilization, staffing requirements, and capital equipment needs to support business objectives and customer demand
• Ensure that safety and quality standards are being met and maintained at all times within the company's safety and QA programs
• Responsible for the location safety performance and awareness; spearhead and manage initiatives that drive a culture of safety first
• Provide and set direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner
• Responsible and accountable for assigned direct reporting staff and indirect departmental decisions, including hiring, performance management, performance review decisions, approval of overtime, and time cards
• Work with assigned staff to ensure work schedules are maintained and balanced
• Advise team on technical issues to ensure the successful and timely completion of daily work
• Serve as a key member of the lab's leadership team in the development and implementation of the lab's strategic direction
• Establish priorities and allocate resources to ensure the lab runs smoothly and efficiently
• Work effectively with lab functional managers and supervisors to develop and maintain positive employee relations

Requirements

• Bachelor’s degree (BA or BS) from an accredited 4-year college or university in an engineering or technical-related discipline, or a minimum of 7 years of experience in a management role, ideally with operations management experience gained in an accelerated-growth organization (diploma or GED certificate preferred)
• Demonstrated experience leading EMC laboratory teams, including engineers, technicians, and project coordinators
• Strong understanding of EMC testing standards and regulatory requirements, including FCC, ISED, CE, CISPR, and IEC EMC standards
• Working knowledge of ISO/IEC 17025 accreditation requirements and laboratory quality management systems
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities
• Proven ability to support and train staff members to meet customers’ expectations on testing
• Strong computer skills with basic mathematical skills; ability to apply concepts of basic algebra and geometry is a plus
• Technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results
• Proven ability to multitask and work under strict timelines

About the Company

Element is one of the fastest-growing testing, inspection, and certification businesses in the world. Globally, we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together, we share an ambitious purpose to ‘Make tomorrow safer than today.’ When failure in use is not an option, we help customers ensure that their products, materials, processes, and services are safe, compliant, and fit for purpose.

From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists supports customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career and reward excellence and integrity with growth and development.