Operations Manager (Full-Time)

About the role

The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.

Responsibilities

• Compare and verify merchandise invoices to items received to ensure that shipments are correct
• Send any alterations, layaways, or special orders to Guests via FedEx
• Check accuracy of freight packing slips and transfer slips
• Double-check that all transfers have been processed through the register and that items match what you are shipping out
• When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked
• Remove any pins and plastic from merchandise shipped in
• Place Sensormatic tags on each garment in the designated place
• Hang and fold merchandise to be put on the sales floor and steam when necessary
• Assist on projects on floor when necessary
• Develop and maintain knowledge of Point of Sale (“POS”) software
• Receive freight boxes and store transfers through register
• Send discrepancies in store mail and file non-errors for 30 days
• Maintain all shipment-related paperwork
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
• Send in recalls and Return to Vendors (RTVs) on a weekly basis
• Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
• Organize fixtures and shelving
• Engage in activities that support a neat, clean, and organized work area
• Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Qualifications

• No prior experience or training required
• Must be 18 years of age or older
• Regularly stands, walks, uses hands to finger, handle, or feel, reaches with hands and arms, climbs or balances, stoops, kneels, crouches, or crawls, talks or hears
• Physical ability to lift and maneuver 50 lbs throughout the store and backroom

Skills

• Attention to detail
• Customer service skills
• Knowledge of Point of Sale (“POS”) software
• Ability to work flexible schedules
• Security awareness and risk prevention

Benefits

Full-Time Teammate Benefits include:

• Health
• Dental and Vision Insurance
• Virtual Care
• Mental Health Resources
• 401(k) with Company Match
• Teammate Discount
• Peace of Mind

Pay

Pay range: $19-$25/hr

Schedule

Flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.