Operations Manager (Full-Time)
About the role
The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.
Responsibilities
- Compare and verify merchandise invoices to items received to ensure that shipments are correct
- Send any alterations, layaways, or special orders to Guests via FedEx
- Check accuracy of freight packing slips and transfer slips
- Double-check that all transfers have been processed through the register and that items match what you are shipping out
- When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked
- Remove any pins and plastic from merchandise shipped in
- Place Sensormatic tags on each garment in the designated place
- Hang and fold merchandise to be put on the sales floor and steam when necessary
- Assist on projects on floor when necessary
- Develop and maintain knowledge of Point of Sale (“POS”) software
- Receive freight boxes and store transfers through register
- Send discrepancies in store mail and file non-errors for 30 days
- Maintain all shipment-related paperwork
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
- Send in recalls and Return to Vendors (RTVs) on a weekly basis
- Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
- Organize fixtures and shelving
- Engage in activities that support a neat, clean, and organized work area
- Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns
- Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Qualifications
- No prior experience or training required
- Must be 18 years of age or older
- Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear
- Occasionally sit
- Physical ability to lift and maneuver 50 lbs throughout the store and backroom
Skills
- Excellent communication skills
- Attention to detail
- Ability to work independently and as part of a team
- Knowledge of Point of Sale (“POS”) software
- Strong organizational and time management skills
Benefits
Compensation & Benefits: Pay range: $16-$19/hr. Full-Time Teammate Benefits include:
- Health
- Dental and Vision Insurance
- Virtual Care
- Mental Health Resources
- 401(k) with Company Match
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- Performance Bonuses
- Teammate Discount
- Peace of Mind
- Leave of Absence Support
- Supplemental Insurance Options
- Legal services, identity theft protection, and pet insurance
Pay
Pay range: $16-$19/hr. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Schedule
This job has no supervisory responsibilities. While performing the duties of this Job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.