Operations Manager - FT - Days - Onsite - MCI

Summary

Manages the daily workflow of assigned department or unit.

Responsibilities

• Manages staff relations including performance management, staff satisfaction, and conflict management.
• Performs and oversees scheduling, recruitment, payroll, and student engagements.
• Assesses the quality of services delivered and coordinates services with patients, staff, physicians, and other departments. May provide patient services when necessary.
• Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.
• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Competencies

• Accountability
• Customer Service
• Leading Change Initiatives
• Patient and Family Centered Care
• Patient Safety - Ancillary/Support
• People Management
• Problem Solving
• Responding to Change
• Standards of Behavior

Education and Certification Requirements

• High School Diploma or Equivalent (Required)
• Bachelor's degree in Healthcare Management, Public Health, or related field of study. Master's preferred.

Required Work Experience

• Three (3) years of experience working in healthcare.

Additional Information

• Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May need to work odd shifts and long hours. May need to provide weekend and/or holiday coverage.

Working Conditions and Physical Requirements

• Bending and Stooping: 60%
• Climbing: 20%
• Keyboard Entry: 60%
• Kneeling: 20%
• Lifting/Carrying Patients 35 Pounds or Greater: 60%
• Lifting or Carrying 0–25 lbs Non-Patient: 60%
• Lifting or Carrying 26–75 lbs Non-Patient: 20%
• Lifting or Carrying > 75 lbs Non-Patient: 0%
• Pushing or Pulling 0–25 lbs Non-Patient: 60%
• Pushing or Pulling 26–75 lbs Non-Patient: 40%
• Pushing or Pulling > 75 lbs Non-Patient: 40%
• Reaching: 60%
• Repetitive Movement Foot/Leg: 0%
• Repetitive Movement Hand/Arm: 60%
• Running: 0%
• Sitting: 60%
• Squatting: 0%
• Standing: 60%
• Walking: 60%
• Audible Speech: 60%
• Hearing Acuity: 60%
• Smelling Acuity: 0%
• Taste Discrimination: 0%
• Depth Perception: 60%
• Distinguish Color: 60%
• Seeing – Far: 60%
• Seeing – Near: 60%
• Biohazardous Waste: 40%
• Biological Hazards – Respiratory: 40%
• Biological Hazards – Skin or Ingestion: 40%
• Blood and/or Bodily Fluids: 40%
• Communicable Diseases and/or Pathogens: 40%
• Asbestos: 0%
• Cytotoxic Chemicals: 0%
• Dust: 0%
• Gas/Vapors/Fumes: 0%
• Hazardous Chemicals: 0%
• Hazardous Medication: 0%
• Latex: 40%
• Computer Monitor: 60%
• Domestic Animals: 0%
• Extreme Heat/Cold: 0%
• Fire Risk: 20%
• Hazardous Noise: 0%
• Heating Devices: 0%
• Hypoxia: 0%
• Laser/High Intensity Lights: 0%
• Magnetic Fields: 0%
• Moving Mechanical Parts: 40%
• Needles/Sharp Objects: 40%
• Potential Electric Shock: 20%
• Potential for Physical Assault: 20%
• Radiation: 40%
• Sudden Decompression During Flights: 0%
• Unprotected Heights: 0%
• Wet or Slippery Surfaces: 40%