Operations Manager - Facilities

About the role

Provides the Facilities Division leadership, including supervision of employees and day-to-day activities to include Facilities maintenance, custodial services, and fiscal accountability and operational management over the Facilities Division.

Responsibilities

• Develops and implements best practice procedures for department staff.
• Improve operational management systems, processes, and tracking to enhance efficiency and effectiveness.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Aid in the creation and refinement of Standard Operating Procedures for storm events, critical component failures, emergency repairs, and daily operations.
• Works closely with the Parks & Facilities Director and Administrative staff in monitoring the department budget, CFS, and all associated cost analysis reports.
• Manage and oversee vendor relationships related to facilities, including security systems, HVAC, cleaning services, electricians, and others as assigned.
• Analyze data to identify process improvement opportunities and cost savings.
• Cook up operational efforts between County departments, constitutional offices, and local agencies.
• Obtain quotes for operational and improvement projects needed for budget preparation.
• Manage results-oriented contract services, including bids, renewals, payment, supervision, and termination.
• Identify areas of potential problems and points of friction to find solutions to maximize efficiency and reduce cost.
• Manage and oversee equipment and asset inventory.
• Direct the work of employees to ensure maximum use of time and resources.
• Perform other duties as required.

Qualifications

• At least three years of experience in a responsible supervisory and/or administrative capacity.
• A comparable amount of directly related experience or training/certification may be substituted for the minimum educational requirements.
• Must possess and maintain a valid Florida Driver License.

Skills and Abilities

• Excellent team leadership and customer service to both internal and external customers.
• Demonstrated ability to organize and handle multiple complex projects simultaneously.
• Thorough knowledge of the principles and practices of facility management.
• Ability to make administrative/procedural decisions and judgments in the absence of the Parks and Facilities Director.
• Ability to delegate responsibility.
• Ability to maintain effective working relationships with contractors, suppliers, employees, and the public.
• Ability to prepare clear and concise reports and to maintain records.
• Ability to design and implement a system of research and analysis to support department operations.
• Ability to assess budgetary and capital outlay needs.
• Ability to understand and monitor the department’s accounts within the County budgeting system to track funds, develop reports, and make recommendations.

Physical Skills

• Work that may involve walking on uneven ground, standing and/or sitting for long periods of time.
• Ability to climb stairs and ladders.
• Ability to lift a minimum of 50 pounds.
• Work often transfers from indoors to outdoors.