Operations Manager - Bloomington, IL 61704

Position Overview

Will directly work with skilled field installers and service techs to ensure existing customer projects are timely scheduled and completed to customer expectations while ensuring the operation realizes an increase in New Construction and Service work revenues for automatic entry doors, manual entry doors, commercial doors, and residential garage doors.

Qualifications

• Minimum three (3) years’ experience managing field and office personnel, sales, projects, budgets and financials, ordering materials, and interfacing with customers and sales staff.
• Bachelor’s degree preferred.
• Must be willing and available to Train up to three (3) different times during first 90-days in St. Louis, MO.
• Proficient with Windows based programs and ERP/CRM systems.
• Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.
• Possess an ability for technical applications and mechanical systems.
• Good driving record and valid driver’s license required.

Benefits

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews