Operations Manager

Key Responsibilities

• Develop and implement operational plans, staffing models, and workflows to support continuous and reliable operations.
• Oversee day-to-day operations across project sites and infrastructure systems, ensuring performance, uptime, safety, and quality standards are met.
• Cook up with internal teams and external service providers to ensure operational readiness and minimal disruption.
• Support operations in regulated and mission-critical environments, ensuring compliance with GxP requirements, SOPs, validation protocols, and performance standards.
• Develop and manage operational budgets, operating expenses, and service contracts; track costs and identify efficiency opportunities.
• Serve as the primary point of contact for clients and stakeholders, maintaining strong relationships and ensuring high service levels.
• Enforce quality systems, regulatory compliance, and company standards through audits, inspections, and corrective actions.
• Promote and enforce a strong safety culture, ensuring compliance with safety programs and supporting incident investigations.
• Lead, coach, and develop operations staff; establish performance expectations and foster a culture of accountability and continuous improvement.
• Drive continuous improvement initiatives through data analysis, KPI tracking, reporting, and implementation of reliability and performance enhancements.

Qualifications & Experience

• Bachelor's degree in Operations Management, Engineering, Facilities Management, or a related field preferred
• Equivalent combination of technical training and related experience will be considered
• Professional certifications related to operations management, estimating or construction management
• Minimum 5 years of operations leadership experience, preferably within life sciences, advanced manufacturing, or data center environments
• Experience working in regulated and mission-critical environments
• Valid state-issued driver's license