Operations Manager

About the role

The Operations Manager will lead and develop strong teams, driving performance across the floor, developing front-line talent, and helping the operation respond effectively to changing priorities, peak demand, and daily business needs.

Responsibilities

• Lead and Develop Strong Teams
• Create a culture of urgency, ownership, discipline, and pride in execution
• Develop team leads and emerging talent to strengthen the leadership bench and support long-term site performance
• Own key areas of the operation and ensure labor, staffing, and workflow are aligned to meet daily and peak volume demands
• Translate operational priorities into action and maintain strong execution throughout the shift
• Maintain strong execution and team alignment in a high-volume environment

Requirements

• High school diploma or equivalent required, with 3-5 years of progressive distribution leadership experience in a large-scale operation
• Demonstrated success leading people and performance in a fast-paced, high-volume distribution, logistics, or fulfillment environment
• Strong ability to lead teams, set direction, and drive accountability
• Demonstrated operational judgment and ability to make effective real-time decisions in a changing environment
• Proficiency in WMS systems and understanding of how they support inventory control, workflow, and accuracy
• Demonstrated success managing third-party providers across warehouse operations, value-added services, and transportation

Qualifications

• Bachelor’s degree in Business, Logistics, Industrial Engineering, Supply Chain, or a related field is preferred
• Leverage Lean, Six Sigma, or other continuous improvement experience
• Experience working with or implementing automation or advanced operational systems
• Strong understanding of OSHA and workplace safety standards
• Experience supporting multi-shift operations and developing front-line leaders