Operations Manager

Job Description

Job location: Jacksonville, Florida

Compensation: $80,500.00 - $88,780.00

What You’ll Do

• Collaborate with our Supervisor team to solve immediate day-to-day operational issues.
• Develop robust, trusting relationships with key stakeholders and senior leadership, and identify opportunities to improve the Warehousing productivity.
• Command a strong senior presence, and build a team of high performing Supervisors.
• Maintain and drive key service level metrics for fulfillment to ensure excellent customer experience and delivery on promises.
• Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability.
• Manage, coach, and develop a team of Operations Supervisors.
• Manage multiple priorities in a fast-paced environment with effective communication and thorough follow-through.
• Establish sound process improvement initiatives that drive year-over-year improvement, and streamline and optimize day-to-day operations.

What You’ll Need

• Bachelor Degree or equivalent work and/or military experience.
• 5+ years of operations management experience.
• Strong administrative, organizational, managerial, and communication skills.
• Analytical ability necessary to gather and interpret data, and develop, recommend, and implement solutions.
• Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan.
• Able to effectively drive results in a fast-paced and rapidly growing company.
• Senior presence with thoughtful, articulate communication style.
• Adept at communicating up and down and at pivoting approach depending on the audience's needs.
• Familiarity with Excel and SQL are a plus.