Operations Manager

Responsibilities

• Recruit, hire, and train banquet employees including Event Managers, Bartenders, Servers, and Dishwashers.
• Responsible for scheduling hourly staff across all venues within the district to the proper level of staffing while maintaining fiscal responsibility.
• Ensuring 5-star reviews by executing Banquet Event Orders (BEOs) and delivering exceptional customer service.
• Nurture and develop employees through training, coaching, and providing constructive feedback.
• Spearheading Food and Beverage and back-of-house operations during events.
• Maintaining venue cleanliness pre and post-events.
• Expertly managing the venue budget.
• Procuring and ordering event and venue-specific supplies, including alcohol, and ensuring timely delivery and quality control.
• Attend weekly Banquet Event Order (BEO) meetings, conveying critical event information to the team.
• Enforcing company standards, policies, and procedures consistently.

Requirements

• Location: South Hill Country Venue's (New Braunfels, Dripping Springs, Boerne, Spring Branch)
• Venue's Hours: Full-time with work required on weekends and when events take place.
• Experience: At least 2 years in a similar role with comparable goals and responsibilities.
• Education: College Degree or Applicable Work History, TABC Physical: Able to lift 30 lbs frequently, stand/walk 8-12 hours
• Other: Submit/complete background check; have a valid driver’s license and reliable transportation
• Must be eligible to work in the United States; Walters Hospitality participates in E-Verify.

Benefits

• Group Medical, Dental, Vision Insurance, and Life Insurance coverage.
• A 401k plan with a company matching program ensures your financial future.
• Unlimited PTO to enjoy life's adventures and strike that perfect work-life balance.
• BYOD Stipend, to cover your personal computer during company time.
• Growth opportunities that let you build a long-term career and ascend within our rapidly expanding company.

PAY

The total compensation range is between $55,000-60,000 Bonus: Consistent bonus opportunities based on overall district operations performance