Jobs · Management · New Hampshire

Operations Manager

Viant Medical · Laconia, NH · 1 mo ago
ManagementInternship

Main Purpose of Job

The Operations Manager reports to the Site Director and leads the Manufacturing Team with full accountability for operational performance across safety, quality, delivery, cost, and throughput. They ensure disciplined execution and consistent delivery on customer commitments, translating site strategy into results through strong daily management, cross-functional alignment, and ownership of new product launches, capacity planning, and resource alignment.

The role operates within an FDA-regulated environment, ensuring full compliance with 21 CFR 820, ISO 13485, and quality system requirements while driving continuous improvement. As a key business leader, the Operations Manager builds and develops a high-performing team and delivers both operational excellence and financial results that support the site's long-term growth. They exhibit the Viant Medical values in all activities.

Key Responsibilities

  • Own performance across safety, quality, delivery, cost, and throughput.

  • Ensure full compliance with FDA 21 CFR 820, ISO 13485.

  • Implement a robust daily management system.

  • Manage customer performance and ensure all customer commitments are met.

  • Own operational readiness for new product launches.

  • Build and develop a high-performing leadership team.

  • Lead cross-functional teams, capacity planning, and continuous improvement.

  • Prepare for audits and inspections.

  • Manage new product introductions and operational readiness.

  • Plan capacity, capital, and workforce.

  • Standardize processes and discipline.

  • Escalate and manage operational risks.

  • Manage inventory and working capital.

Position Requirements

  • Education/Knowledge: Bachelor’s degree in engineering, business, or related field; eight years of manufacturing-related leadership experience; or equivalent.

  • Knowledge: High degree of knowledge in operations, quality, compliance, supply chain, finance, and people management.

  • Skills/Competencies: Leadership skills, employee relationship and management skills, strong communication and negotiation skills, proven financial knowledge, proven problem-solving skills, Lean Six Sigma Green Belt, continuous improvement mindset, ability to manage multiple tasks.

  • Physical Requirements: Light work up to 30 pounds occasionally; must wear required PPE; works in various environments.

Benefits

  • Medical, dental, and vision benefits effective on date of hire.

  • Generous paid time off benefits and 10 paid holidays.

  • 136 hours of PTO.

  • Company-paid life insurance.

  • 401(k) plan with company match.

  • Up to $150-off your gym membership annually.

  • Employee Discount Program with savings on electronics, home goods, gym equipment, and more.

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